Information We Collect

Running an educational platform means we need certain information to provide services, improve your experience, and keep our community safe. Here's what we collect and why it matters.

Information You Provide Directly

When you sign up for courses or contact us, you share details voluntarily. This includes your name, email address, phone number, and sometimes payment information. We also collect whatever you write in contact forms or course submissions.

Automatically Collected Information

Like most websites, we collect technical data when you visit. This includes your IP address, browser type, device information, and pages you view. We use this to understand how people navigate our site and where we can make improvements.

We don't track you across the internet or build advertising profiles. Our tracking is limited to understanding behavior on meshondat.com itself.

How We Use Your Information

Data collection only makes sense if we're transparent about what happens with it. Here's the breakdown of how we actually use what we collect.

• Providing course access and managing your enrollment in programs
• Communicating about schedules, materials, and program updates
• Processing payments and maintaining financial records
• Responding to support requests and resolving technical issues
• Improving course content based on feedback and completion patterns
• Analyzing website performance to enhance user experience
• Complying with Vietnamese legal and tax requirements
• Preventing fraud and maintaining platform security

Data Sharing and Third Parties

Sometimes we work with other services to deliver our programs effectively. When we share data with third parties, we do so carefully and only when necessary.

Service Providers We Work With

• Payment processors to handle course fees securely
• Email service providers for sending program communications
• Cloud hosting services where course materials are stored
• Analytics tools to understand website usage patterns
• Customer support platforms for managing inquiries

These providers only access data needed for their specific function. We choose partners who meet reasonable security standards and won't use your information for their own purposes.

Legal Requirements

Vietnamese law requires us to maintain certain records for tax purposes and may require disclosure in specific legal situations. We'll share information if legally obligated—think court orders or regulatory investigations—but we'll notify you unless prohibited by law.

Your Privacy Rights

Your data belongs to you. We're just temporary custodians. Here's what you can do with information we hold about you.

1. Access Your Data: Request a copy of all personal information we have about you. We'll provide it in a readable format within 15 business days.
2. Correct Inaccuracies: If details are wrong or outdated, let us know and we'll update them promptly.
3. Request Deletion: Ask us to delete your data, and we'll do so unless we're legally required to keep certain records (like financial transactions).
4. Restrict Processing: You can limit how we use your information in certain situations, like if you're disputing data accuracy.
5. Data Portability: Get your data in a structured format to transfer to another service if you choose.
6. Withdraw Consent: If we're processing data based on your consent, you can withdraw it anytime. This won't affect processing that already happened.
7. Object to Processing: In some cases, you can object to how we're using your information, particularly for marketing purposes.

Data Security and Protection

Security isn't something we treat casually. We've implemented multiple layers of protection to keep your information safe from unauthorized access, loss, or misuse.

Technical Safeguards

• Encryption of data in transit using industry-standard protocols
• Secure servers with regular security audits and updates
• Access controls limiting who can view personal information
• Regular backups to prevent data loss from technical failures
• Monitoring systems to detect and respond to security incidents

Organizational Measures

Our team members sign confidentiality agreements and only access data necessary for their role. We train staff on privacy practices and have clear procedures for handling information securely.

That said, no system is completely immune to breaches. If something serious happens that affects your data, we'll notify you promptly and explain what occurred, what we're doing about it, and what steps you should take.

International Data Transfers

Our servers are located in Vietnam, where our company is based. If you're accessing our services from outside Vietnam, your data will be transferred here and processed under Vietnamese law.

Vietnamese data protection standards may differ from regulations in your country. We take reasonable steps to protect data regardless of where it's processed, but it's important you understand where your information is stored and governed.

Cookies and Tracking Technologies

We use cookies—small text files stored on your device—to make our website function properly and understand how it's used.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function, like maintaining your login session
• Analytics Cookies: Help us understand traffic patterns and popular content
• Preference Cookies: Remember your settings and choices

You can disable cookies through your browser settings, though this may affect website functionality. We don't use advertising cookies or share cookie data with third-party advertisers.

Children's Privacy

Our services are designed for adults and professionals seeking education in link building strategies. We don't knowingly collect information from anyone under 16 years old.

If you're a parent or guardian and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Data Retention

We don't keep your data longer than necessary. Retention periods vary based on the type of information and legal requirements.

Course enrollment data stays active while you're enrolled and for three years after. Financial records are kept for seven years per Vietnamese tax law. Communications and support tickets are retained for three years from the last interaction.

After retention periods expire, we securely delete or anonymize information so it can't be linked back to you.

Changes to This Policy

Privacy practices evolve as technology changes and regulations develop. When we update this policy, we'll post the new version here and update the date at the top.

For significant changes that affect how we handle your data, we'll notify you directly via email. Continuing to use our services after changes take effect means you accept the updated policy.

Vietnamese Law Compliance

As a business operating in Vietnam, we comply with the Law on Cybersecurity (2018) and relevant regulations from the Ministry of Information and Communications.

We maintain records as required by Vietnamese authorities and cooperate with lawful requests from government agencies. Personal data of Vietnamese citizens is stored on servers within Vietnam's borders where legally required.